Bing


The Only Constant is Change? Don’t get Distracted by Shiny Objects!

Tuesday, August 10th, 2010


Earlier in the year, we hired a professional to work with on some PR.  She came to us with the right CV – social buzz building, online PR, works with the media, etc.  About 2 weeks into the contract, she had us chasing down all kinds of new directions.  She tried to convince us that everything is in a constant state of change – and that we had to change everything along with it!

When I worked for Microsoft, all I heard there was that “the only constant is change” (I even started believing this and using it in my presentations!)

Let’s think about this for a short while – if everything IS in a constant state of change, and you feel that you have to keep up, then you’ll end up in a be in a continual state of overwhelm and you’ll possibly get nothing done.

Every time a new gadget comes along, you’ll jump.  Every time a new social network comes along, you’ll jump. You’ll become like a magpie, chasing latest, bright shiny object.

You’ll get nothing done!

Here’s the truth – over 90% of what’s “shiny and new” is not – it is an iteration of what came before and will WASTE YOUR TIME!

While there are at least a couple of new products and services that come along each week that can (and possibly do) distract you, looking back ofver the last 20 years or so, there is, on average, 1 major development in marketing per year.  Here are a few:

  • Video
  • Pay per Click
  • Email Marketing
  • Shopping Carts
  • Blogging
  • Social Media Networking
  • Autoresponders
  • Context driven ads

OK, so you might be able to name a few more, but stop and think about it for a few minutes – how many real-deal, game-changers have there been over the past few years?

Your challenge as a marketer is to decide what these game-changers are and how you can use them to your advantage.  For me, it is PPC, Blogging and Social.  What are your game-changing tools of the trade?

A couple of years ago, we founded the Digital Marketing Institute, working with the industry and associations in Ireland and developed the only Diploma course specifically geared to take advantage of the new and fast-emerging Digital Marketing sector.  I am delighted to say that others are now emulating our efforts and helping us to educate the nation.  Click here to find out about the various Digital Marketing Diploma courses that we have on offer that can help you to decipher the noise from the game changers.

What other game changers do you use?


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Foursquare think outside the box

Tuesday, July 20th, 2010

Foursquare, the latest social network on the block is back in the headlines this week. The British Telegraph reported yesterday (Monday 19th of July) that Foursquare is in talks with “everyone”, including the three major search engine giants Google, Yahoo and Microsoft regarding a data partnership.

The location based social networking site was founded by Dennis Crowley and Naveen Selvadurai in March 2009. Foursquare describes itself as “a mobile application that is a cross between a friend-finder, a social city-guide, and a game that rewards you for doing interesting things”. The platform is supported by iPhone, Blackberry and Android mobile devices and third party versions of the application are available for other smart phones. The main functionality of Foursquare allows users to become friends with one another (much like facebook), update your status, leave recommendations for friends and “check in”. Checking in is basically when you tell Foursquare where you are at any particular time. This can be as general as a city or as specific as a coffee shop. This is where Foursquare becomes really fun because if you check into the same place more than anybody else you become mayor of that place.

It is this feature (checking in) that has brought Foursquare into the mainstream and created a following that reached two million users last week only three months after it reached one million users. As I reported in my last post, many brands have been using Foursquare and its check in system to increase foot flow and boost sales by offering various discounts to consumers who check in. These brands often give substantially bigger prizes to the mayor of a particular outlet. Notable brands to do this include Starbucks, Ann Taylor and Oscar De La Renta.

Capitalising on the quick success of Foursquare one of its owners, Dennis Crowley spoke exclusively to the British Telegraph to clarify the rumours that surround these talks with the major players in the search field. Crowley was quoted as saying “Our data generates hugely interesting trends which would enrich search”. He went on say that “we can anonymise data (make data anonymous) and use it to show venues which are trending at that moment. Twitter helped the world and the search engines know what people are talking about. Foursquare would allow people to search for the types of place people are going to – and where is trending – not what”.

While there is no set time frame for a deal with any particular company Crowley reported that it was an exciting time for Foursquare and that the company was in negotiations with a lot of different “potential partners”. Mashable hints that the social network might strike a deal with Microsoft before any other search engine company due to the fact that Bing has a heavy interest in utilising third party data within its search results and already uses recommendations from Foursquare users on Bing maps.

Nine months ago Twitter struck a deal with Google and Microsoft which allowed these search engines to show the most relevant, trending tweets when users searched for particular words or phrases and now Foursquare want the same for locations.

Before this news broke I was not convinced that Foursquare had much of a future mainly because you needed a smart phone to reap the full benefit of the social network and to date it has made little to no impact on the Irish market. However it is taking off in America and recently helped Dominos Pizza increase its sales by 29% in UK according to Mashable. On top of this the company is valued at $95 million thanks to a cash investment of $20 million by venture capitalist company, Andreessen Horowitz. The venture capitalist is headed by Marc Andreessen who is co-founder of Ning and investor in Twitter and a Facebook board member. Then there is Ben Horowitz who is a former Vice president at Hewlett Packard. So for the moment anyway Foursquare looks pretty safe to me.

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New Windows phones won’t run current apps

Tuesday, March 9th, 2010

You just have to LOVE the Apple business model. They don’t have to worry about silly stuff like this (New Windows phones won’t run current apps). Why, because they make their own hardware for it to run on. I have no doubt that someone will have a good laugh at my expense some day but ‘the future’ to me is building your own hardware and loading with your own software.

Can you imagine if BMW or Audi decided 30 years ago only to build engines. Every man and his dog could build the car, any car, pick a car…. Where would Audi and BMW be now. Well we are seeing the slow burn of the once giant Microsoft. I know, I will probably live to regret this prediction…… but hey, we all love a good controversial blog.

Microsoft has said its new software for smart phones, Windows Phone 7 series, is a “clean break” with the past. Now it’s clear just how clean that break is: The new phones, expected late this year, won’t run any applications written for older versions of Microsoft’s phone software.

It has previously also been revealed that those with existing Windows Mobile 6.5 devices will not be able to upgrade to the newer Windows Phone 7 platform with a software update.

In a blog post Thursday, Microsoft executive Charlie Kindel, who handles contact with outside software developers, said that jettisoning support for older applications was necessary to make the new operating system as powerful and user-friendly as possible.

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Microsoft Bing Goes Down

Monday, December 7th, 2009

Early in December 3rd last Microsoft Bing went wallop!

The search engine (which claims to have up to 15% market share, depending on who you listen to, although we have yet to meet ANYONE in Ireland who uses the product – except for the nice people who work in Microsoft and therefore appear to have no choice!) went offline for about 30 minutes last week.

Microsoft has apologised for the outage, which had web surfers be greeted with an error message on the search engine’s site. Microsoft stated that a “configuration change” made to the site during testing was the cause of the outage.

This, it said, had “unfortunate and unintended consequences” which included making the site unavailable. The glitch led to people either being unable to find the site or having their queries returned unanswered, Satya Nadella, one of Microsoft’s senior vice-presidents in its Online Services Division, wrote on the Bing blog.

“As soon as the issue was detected, the change was rolled back, which caused the site to return to normal behaviour,” wrote Nadella, who added that the problem was corrected in about 30 minutes.

Microsoft was looking into the root of the incident in order to take preventative measures to prevent such an incident from happening again, Nadella wrote.

You can read the blog posting (written by Microsoft) here.


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Microsoft Buying the News?

Monday, November 23rd, 2009

From -TechCrunch

Rupert Murdoch is pointing a gun to Google’s head, and Microsoft is helping him pull back the trigger. For the past few weeks, Murdoch and his officers at News Corp. have been very vocal about their distaste for Google and their desire to lead other media companies in a boycott of sorts.

Murdoch keeps threatening to stop letting Google index the WSJ.com and his other media sites, and wants other news sites to join him in this self-imposed silence. The folks at Microsoft’s Bing think this is a great idea. Not only that, but the FT reports that Microsoft is in fact in discussions with News Corp. and other publishers about the possibility of paying them to remove their sites from Google’s search index. This report comes on the heels of a meeting in Europe where Bing dangled the prospect of premium spots in search results to publishers and outright money for search R&D.

Read the full story ….

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Bing & Google Increase Market Share; Yahoo Down

Wednesday, November 18th, 2009

The latest search market data from comScore shows that both Bing and Google have inrecased ther market share in the search sector in October.   Yahoo continues its decrease!  Google remained steady at the top of the search pile, with 65.4% market share, up slightly from September’s 64.9%. Microsoft’s Bing managed to post a 9.9% share, an increase from their previous share of 9.4% in September.

ComScore’s October search market analysis is in and it’s good news for two of the Big Three search engines. Google and Microsoft both posted gains for the month, while Yahoo suffered a decline.

Overall, search volume was up 30.8 percent from October 2008.

And Yahoo (YHOO)? Well, the company’s search market share slipped to 18 percent in October from 18.8 percent in September.

You can get the full picture at the comScore web site.


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Google vs Bing image search

Monday, June 8th, 2009

google image search

Though I have been using Google to search for images for about 10 years, it took me a week to use Bing as my #1 image search engine.

The switch is due to both a nice interface and time-saving functionnalities. The 2 screen shots show you the search results for Oscar Wilde. On both Bing and Google you can filter the images by colour and size.  Bing enables you to select “just faces” or “head & shoulders” images as well as by layout (square, wide, tall).

bing image search

As I usually know what type of image I want and have very little time to search for it, I highly appreciate Bing’s filters.

Google comes up with more results (762,000) than Bing (188,000 results) but as I usually watch the first 2 results pages only, I don’t care about the search volume as long as the results are relevant.

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Microsoft Bing Search Engine Review

Thursday, June 4th, 2009

Microsoft officially launched their new  and updated  Search Engine, called Bing, on28th May 2009.  In this article we have a quick look at the product and, obviously, compare it to the (current) king of search engines, Google.

 

Microsoft Bing Search Engine

 

 

Firstly, I have to say that Bing has a refreshing (as well as a super-cool) interface.  The screen that I am looking at is an image from the Italian coastline.  There are hotspots on the image that allow me to then jump to related images, videos, maps, etc.  However, this is the USA view (to get to this view, you need to go to http://www.bing.com/?cc=us. If you simply type in bing.com, then you will be taken (in Ireland) to Bing.ie and the experience is radically different.  So, like Google, the development of the USA version is ahead of the European counterpart (have a look at the French, Italian, etc versions and you will see that they are the same as Ireland).

The search itself appears to be very fast and focused and compares well to Google.  

However, the product really comes into it’s own when you search for videos – the results are a series of thumbnails that, when you hover over one, it plays within that thumbnail!  This part of their product has raised some issues around the legality of these.  The following is from the Financial Times: “Among the most striking features of the Bing service, launched on Monday, are small, “thumbnail”-sized video clips that play automatically when a cursor hovers over them. As a result, users do not have to leave the results page to get a taste of what is on a destination site.” (Read the complete article)

The folks in Microsoft have also included some of the technologies from some of their other business (Travel, Shopping and Maps for example) which certainly adds to the user experience.

So, have a play and see what you think.  

In the meantime, the question is whether Bing is good enough to ward off Google’s domination.  Remember that here in Ireland, Google would appear to have about 99% market share (and Microsoft currently has about zip!).  But in USA, latest figures suggest that Google has a mere 64% marketing share and Microsoft has about 8% (Yahoo has about 20%).  

For years, Microsoft, who are primarily an applications company, just could not break into the search business.  While they are way, way behind, perhaps Bing might just be the turning point!

Associated reading and reviews:

  • “Bing’s better-organized results displays and its many helpers that take search beyond ten blue links make it a strong contender for our Editors’ Choice for Web search, pending updated reviews of the competition.” (Michael Muchmore, PC Magazine)
     
  •  “Bing, Microsoft’s rebranded and updated search engine, strikes me as a decent competitor to Google. It looks nice and the basic search results appear – although this is an impression rather than a scientific study – to be comprehensive. Bing’s most distinctive feature is the technology it has employed for video search, which lets you watch a thumbnail version of a video by resting your cursor on it.” (John Gapper, Financial Times)

  •  “Early buzz for Bing has been mixed but positive. The question now is whether Microsoft and Bing can retain a big chunk of those users whom we might call ‘Bing-curious.’” (Greg Sterling, Search Engine Land)
  • “I think it’s a significant improvement over Live Search. In some ways, it’s also an improvement over Google…” (Dwight Silverman, Houston Chronicle)

And here is a video that describes how and why Bing is better (created by Microsoft!):

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