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Email, Facebook and Twitter Audiences Are Different

Friday, July 23rd, 2010

With multiple channels springing up across the digital dashboard, messages must be tailored to resonate with audiences on email and social sites. Research suggests a look at simple demographics does not give a clear indication of how audiences differ; engagement in these channels is personal and depends more on psychographic characteristics.

According to ExactTarget’s “Subscribers, Fans and Followers” report, there is little cannibalization among the three channels—instead, there is significant overlap across email, Twitter and Facebook audiences.  Research conducted during April 2010 clearly suggests that online users engage with brands only via marketing emails, but nearly a third subscribed to emails in addition to being fans of brands on Facebook. The vast majority of social media fans or followers were also email subscribers.

“Consumers don’t silo their engagement with brands to a single channel, instead they tend to ‘layer’ marketing channels on top of one another to meet their different objectives,” said Morgan Stewart, principal, ExactTarget’s research and education group, in a statement.

Overall, 94% of daily email users subscribed to marketing messages. Two-thirds of daily Facebook users were brand fans, and about four in 10 daily Twitter users followed a company or brand, showing that email is still the preferred channel for brand engagement even among heavy users of social media sites.

Users also engage with a greater number of brands via email.

But analyzed psychographically, ExactTarget found different patterns of engagement. Email appeals to just about everybody. Groups that had the greatest focus on becoming fans of brands on Facebook tended to be younger, but also shared a motivation for entertainment and the ability to publicly show support for brands. The report suggests using Facebook for both informative and entertaining communications would be most effective.

Twitter appeals most to consumers who want to feel up to date and in the know, suggesting information about new products and services or other brand initiatives would be of interest.

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Social Media Training Course

Tuesday, March 9th, 2010

Today it is no longer enough to have a website to have an online presence. Nor is it enough to just build several social media pages like Twitter, Facebook, YouTube etc. There must be method to your approach. You have to ask, “Why am I building this, where are my customers and will this help me get closer to my customers?”

Click here to Book

Social media became the buzz word in 2009 and this continues well into 2010. The corporate world (with a number of RARE exceptions) tend to make little if any money out of social media simply because they view social media as a channel in isolation. For example, the process of optimising your website can be significantly enhanced by the use of social media platforms.

Directing the right customer (or prospect) to your business can be significantly enhanced by the right combination of channels, only one of which is social media. This is what you will learn at the 1 day seminar on social media. The digital marketing training course in Dublin offers the latest approaches, thinking and techniques from Europe and the US.

It is also important to note that across all of our digital marketing training courses, we spend considerable time explaining what the digital channels are and are not. It is critical that candidates understand that a digital marketing training course is simply a process where we teach candidates what each of the key channels are and how these channels can be integrated into your business model or brand plan.

Book this course now

Course Content
The course includes all aspects of current thinking and application of social media training, including

  • Blogging
  • Podcasting
  • RSS
  • Social Networking
  • Planning & Implementing online PR
  • Online brand and reputation management
  • Online brand loyalty – what is it ?
  • Facebook (Social Media, Expectations)
  • Twitter

Upon completion of this training course, participants will have an understanding of the essential concepts required to develop and integrate a social media strategy for their product or service in the online marketing world.

Lecturers
All of our lecturers are professionals in the Digital Marketing sector, running and delivering online marketing and social media campaigns. They base their training on their experiences and use real life examples and case studies throughout the face-to-face course.

Duration
1 Day Seminar – 9.30am to 5.150pm

Venue
Dublin, Ireland

Who Should Attend
The Social Media Training Course is targeted to those with responsibility for developing or implementing online/digital social and PR strategy, including senior management, marketing managers, communication specialists, webmasters and PR Managers or those who would like to a pursue a career in digital marketing.

Cost
€495.00 per person

Booking - click here


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We Are Hiring: Training Administrator

Monday, January 25th, 2010

The Digital Marketing Institute is Ireland’s leading provider of training and certification in all aspects of online Marketing. Our Organisation is expanding both in Ireland and overseas and we require a Training Administrator.

ROLE: Training Administrator

ROLE DESCRIPTION

  • Co-ordinate all administrative activities for course attendees
  • Telephone and email contact with attendees to complete application, booking and payment process
  • Prepare course materials and folders for students
  • Manage in-class Course Registration
  • Maintain and update course website and Membership database
  • Prepare and compile course marketing materials
  • Issue invoices and follow up on payments
  • Liaise with lecturers on class schedules and database
  • Book travel and accommodation for lecturers
  • Organise and manage training venues


SKILLS REQUIRED

  • Well presented and professional with a flexible approach to work
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Ability to work on own initiative and unsupervised
  • Administrative Experience essential – minimum 2 years
  • Excellent PC skills, particularly Microsoft Powerpoint, Excel, and Word
  • Knowledge of basic HTML very desirable
  • Knowledge of Graphics package very desirable (Photoshop, PaintShopPro etc)
  • Good organisational skills and ability to meet deadlines


THE IDEAL INDIVIDUAL WILL

  • Be an experienced administrator with a minimum of 2 years experience – ideally in a fast paced organisation
  • Have a good level of business acumen, sound common sense and be able to demonstrate a genuine interest in the web industry
  • Be massively driven to succeed, hugely self motivated, be using (on a daily basis) Social Media networks, have a clear grasp of everything online and also be able to administer all of our courses!


LOCATION: Dun Laoghaire – Dublin

HOW TO APPLY:

  • Applications will only be accepted for this role by E-Mail.
  • Please send your CV by email only to ian@digitalmarketinginstitute.ie
  • Please note that at this stage in the process we are not able to take phone calls regarding this position
  • At this time we do not require the service of Recruitment Agencies.
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Have a Twitterful Christmas from Digital Marketing Institute

Tuesday, December 22nd, 2009

Have  a Twitterful Christmas from the Digital Marketing Institute.

What???

This is a little experiment that we thought we would try – can we get to the #1 position in Google for the term “Have a Twitterful Christmas”?  Why would we do this?

Well, if you have attended any of the Digital Marketing Institute courses, then you will know that, with the right approach, you can get your chosen term to the top of Google.  But it takes effort and smarts.

Why Have a Twitterful Christmas?  Well, we reckon that Have a Twitterful Christmas is specific enough NOT to be a highly competitive term and therefore we reckon that we can get to the opt of Google with ease.  And if you are reading this, then it might just have worked.  And we might just have done all the right things … blog, video, images, content, tags, etc

Have a Twitterful Christmas, y’all!!

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Social Media Training Dublin

Tuesday, November 10th, 2009

The Digital Marketing Institute Diploma course has always included Social Media Training modules, wherever we have run the online marketing training course.

Now, as a result of student feedback, we are now offering Social Media Training in Dublin as a stand alone course.  The first of these courses takes place in the Radisson Blu Hotel in Dublin on December.

Details for this course are as follows:

  • Date: Thursday 3rd December
  • Duration: 1 Day
  • Venue: Dublin
  • Cost: €495.00
  • Details: See Below

This 1 Day course introduces attendees to the various social media marketing platforms that are currently available.  We also introduce attendees  to the various Blogging platforms available.  During the course of the day, we will set up a blog and also set up various social media accounts and steer the attendees through how to set up their own accounts online.

Click for more details

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Social Networking Training Course

Thursday, November 5th, 2009

We are running a Social Networking Training Course on Thursday 3rd December in Dublin, Ireland.

  • Date: Thursday 3rd December
  • Duration: 1 Day
  • Venue: Dublin
  • Cost: €495.00
  • Details: See Below

This social networking training course will include topics on the main Social Networking sites, including

This 1 Day course introduces attendees to the various social media marketing platforms that are currently available.  We also introduce attendees  to the various Blogging platforms available.  During the course of the day, we will set up a blog and also set up various social media accounts and steer the attendees through how to set up their own accounts online.

Overview of the Social Networking Training

  • Introduction to Social Media for businesses in Ireland, including Facebook, Twitter, Linked-In and IGO People
  • We will help to identify the correct mix of social media platforms to suit your business
  • The course will show you how to set up your various social media applications, from initially signing up to linking to colleagues
  • We will show you how you can use Social Networking to develop and grow your business online
  • We will also include a module on Business Blogging – how to choose a blogging platform and implement a blog for your business
  • How to integrate your blog into your social network applications
  • We will include various case studies throughout the course.

Book this course now.


Email us for more information


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Employers Using Facebook to Research New Candidates

Tuesday, September 29th, 2009

As the use of social networking sites such as Facebook, Twitter and LinkedIn continue to grow in popularity, employers are increasingly using these sites to screen potential employees.  Forty-five percent of employers reported in a recent CareerBuilder survey that they use social networking sites to research job candidates.  This is a significant increase on the figure of 22 percent this time last  year.   It is worth noting that another 11 percent say that they plan to start using social networking sites for job screening.

In the survey, more than 2,600 hiring managers participated in the survey, which was completed in June 2009.

Digital Marketing Institute is running a 1 Day Social Marketing Workshop on Wednesday 14th October.

Find out more ….

Further reading …

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We are Hiring: Web Project Manager

Monday, September 28th, 2009

Digital Marketing Institute | Ireland’s leading provider of training and certification in all aspects of online Marketing. Our Organisation is expanding both in Ireland and overseas and we require a Web Project Manager.

WebKitchen.ie | Established in 2004, Web Kitchen has fast become one of the leading e-business solution providers in Ireland.

ROLE: Web Project Manager

ROLE DESCRIPTION

WebKitchen.ie & the Digital Marketing Institute.ie currently have a position available for a motivated project manager with the ability to manage multiple clients, programmers and projects simultaneously. As project manager you will handle all client relations for the project. You will develop timelines and manage programmers to see projects from start to completion and ensure client satisfaction.

Responsible for gathering requirements and scoping projects, communicating with client and internal development teams, and overseeing the development or maintenance updates of multiple Web sites and related projects.

You will be required to coordinate Web Development projects in a collaborative and distributed environment with designers, developers, sales team and clients.

You will be responsible for gathering requirements and scoping projects, communicating with client and internal development teams, and overseeing the development of multiple Web sites

Prior hands-on experience with website design and development required.
Eye for detail, intimate familiarity with designing for industry web standards compliant sites, and good time-management abilities are the key for this position.

Strong interpersonal skills required to communicate with clients in order to understand their needs and then to transform conversations to action as it relates to changes to the designs and websites.

The ability to prioritize and multi-task successfully.

SKILLS REQUIRED

Excellent communication skills and the ability to manage multiple assignments are essential qualities necessary for success in this position.

1-3 years experience as a Project Manager

Ability to foster and maintain client relationships as well as multiple projects simultaneously

Online Marketing experience is a plus

Experience in website development

The ideal candidate does not need ot be a programmer but a working Knowledge of HTML, CSS, PHP, WordPress, FTP, image editing (Photoshop or equivalent) would be a plus

Expected Background

  • Related experience in an online agency or web development company.
  • Project Management experience
  • Experience managing web application development projects
  • Hands-on experience managing multiple projects
  • Excellent communication, written and verbal skills
  • Strong time management skills
  • Highly motivated with keen ability to motivate others on team
  • Skilled in building relationships with clients
  • Good understanding of relevant technologies
  • We seek bright, positive and flexible people who also:
    • Act with the highest integrity and professionalism
    • Take a creative approach to problem solving and strive for the best solution.
    • Proactively seek out opportunities for growth
    • Thrive in a team environment
    • Express a strong interest in learning about our business model and our overall vision

LOCATION: Dunlaoghaire – Dublin

SALARY: Commensurate with Experience

HOW TO APPLY:

  • Applications will only be accepted for this role by E-Mail.
  • Please send your CV by email only to ian@digitalmarketinginstitute.ie
  • Please note that at this stage in the process we are not able to take phone calls regarding this position
  • At this time we do not require the service of Recruitment Agencies.
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Facebook, Twitter and Social Media in the Workplace

Friday, May 29th, 2009

A recent study by Deloitte found that nearly one-third of all business executives said social networking is a part of their business and operations strategy.

A smaller number of respondents to the Deloitte survey reported  that they were “leveraging the Web 2.0 tools to build their brand, communicate internally, recruit employees and engage the workforce.”

Over half of the companies admitted that they did not have an official policy on the use or otherwise of Facebook, Twitter, LinkedIn and other social networks.

However, one of the major findings of this study was that three quarters of the respondents agree that it was easy to damage a company’s reputation  on social media networks.

 

Facebook, Twitter and other Social Networks

Other interesting stuff to come out of the survey is that

  • 53% of employees felt that their online profiles are none of their employers’ business. 
  • More than one-third never consider what their bosses, clients or colleagues think before posting.

    and interestingly ….
     

  • 61% have made significant adjustments to their social network pages to reflect their public nature—without the prompting of their superiors.

“While the decision to post videos, pictures, thoughts, experiences, and observations to social networking sites is personal, a single act can create far-reaching ethical consequences for individuals as well as organizations,” said Sharon Allen of Deloitte. “Therefore it is important for executives to be mindful of the implications and to elevate the discussion about the risks associated with it to the highest levels of leadership.”

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